Return Policy – Red Gadgetsy Store
At Red Gadgetsy Store, we are committed to providing quality gadgets, electronics, toys, and accessories at honest prices. If you are not completely satisfied with your purchase, this Return Policy explains the conditions under which returns, replacements, and refunds may be processed.
Return Eligibility
You may request a return if the product delivered is damaged, defective, incorrect, or not as described. To be eligible for a return, the item must:
- Be unused and in original condition
- Be returned in original packaging with all accessories
- Include invoice or proof of purchase
- Be reported within the return window
Return Window
Return requests must be raised within 48 hours to 7 days (you can adjust this based on your policy) from the date of delivery. Requests made after the return period may not be accepted.
Non-Returnable Items
Certain products may not be eligible for return due to hygiene, safety, or usage reasons. These may include:
- Used headphones or earphones
- Opened electronic accessories
- Clearance or special discount items
- Products damaged due to misuse
We reserve the right to reject returns that do not meet our return criteria.
Return Process
To initiate a return, please contact our support team through the website’s contact page with your order details and issue description. Once approved, we will provide instructions for return shipping.
Products must be securely packed to prevent further damage during transit.
Refund Policy
Refunds will be processed after the returned product is received and inspected. If approved, the refund will be issued to the original payment method within 5–10 business days.
In case of Cash on Delivery (COD) orders, refunds may be processed via bank transfer or UPI after verification.
Replacement Policy
In eligible cases, we may offer a replacement instead of a refund. Replacement is subject to product availability.
Shipping Charges
Return shipping charges may be covered by Red Gadgetsy Store in case of damaged or incorrect products. For other return reasons, shipping costs may be borne by the customer.
Cancellation Policy
Orders can be cancelled before dispatch. Once shipped, cancellation may not be possible, and the order will fall under the return policy process.
Contact for Return Requests
For return assistance, please reach out through our website contact page with your order ID and issue details. Our support team will respond as soon as possible.